Quick answer
If no channels play, the problem is usually the login, network or player. If only some channels fail, the channel source may be temporarily down. Refresh your playlist and test a few different channels to tell which it is.
What you might see
- Endless loading on every channel
- Some channels play, others don't
- “Stream not available” messages
Likely causes
- Network or DNS problems
- Out-of-date playlist cache
- A temporary issue with a specific channel source
- Player incompatibility with a stream format
Step-by-step fixes
- Test several channels. Try 3–4 channels from different countries. If all fail, check your internet and login. If just one fails, it's likely temporary.
- Refresh the playlist. In your player, use Update/Reload playlist, or remove and re-add it.
- Restart the device and router. This clears temporary network and DNS issues.
- Try another player. Some players handle certain stream formats better. Test with a second recommended player.
Check it worked
Play a previously failing channel for a few minutes.
Still not fixed?
If a specific channel stays down for more than a few hours, send its exact name and category to support.